DATA BACKUP & RECOVERY

Data Backup & Disaster Recovery for Sydney Businesses

A backup that's never been tested isn't a backup. We design, deploy, and monitor backup solutions that actually work when you need them — with monthly test restores, ransomware-resilient storage, and a documented recovery plan.

100%Australian Data Storage
30+ daysRecovery Points
MonthlyTested Restores
2–4 hrServer Recovery Target
WHAT'S INCLUDED

Backup and Recovery You Can Actually Rely On

From daily automated backups to full disaster recovery planning, we cover every scenario — including ransomware, hardware failure, accidental deletion, and natural disasters.

Cloud Backup

Automated daily backups of servers, endpoints, and Microsoft 365 data to Australian-based cloud infrastructure — encrypted in transit and at rest.

Local & Hybrid Backup

On-site backup appliances for fast local restores, combined with off-site cloud replication for resilience against physical disasters.

Disaster Recovery

Documented DR plan with defined RTO and RPO targets. In a major incident, we can restore your entire environment from bare metal within hours.

Backup Testing & Verification

Monthly test restores confirm your backups are actually recoverable. We provide a monthly backup health report — not just a green light.

Ransomware-Resilient Backups

Immutable backups that ransomware cannot encrypt or delete — including air-gapped copies and versioned recovery points going back 30+ days.

Compliance & Retention

Backup policies configured to meet Australian data retention obligations — including specific requirements for legal, healthcare, and financial businesses.

OUR PROCESS

How We Set Up Your Backup Solution

We design around your specific recovery requirements — not a one-size-fits-all product.

1

Data Discovery

We identify every data source that needs protecting — on-premise servers, cloud storage, Microsoft 365 mailboxes, databases, and endpoint devices.

2

RTO & RPO Definition

We define your Recovery Time Objective (how fast you need to be back up) and Recovery Point Objective (how much data loss is acceptable) for each system.

3

Solution Design

We design a backup architecture that meets your RTO/RPO targets within your budget — cloud, local, or hybrid depending on your environment.

4

Deploy & Configure

Backup agents deployed, schedules set, retention policies configured, and alerts enabled. First full backup completed and verified before we consider the job done.

5

Monitor & Test

Ongoing backup monitoring with automated alerts for failures, monthly test restores, and a monthly backup health report sent directly to you.

COMMON QUESTIONS

Data Backup & Recovery FAQs

Answers to the questions Sydney businesses ask us most about backup and disaster recovery.

What is the difference between backup and disaster recovery?

Backup is the process of making copies of your data. Disaster recovery (DR) is the plan and infrastructure for restoring your entire business operation after a major incident — including which systems come back first, in what order, and within what timeframe. Backup is a component of DR, but DR is a broader capability. We deliver both.

Does Microsoft 365 automatically back up our data?

No. Microsoft 365 includes some data retention features, but they are not a backup. Microsoft's responsibility is to keep the service running — not to recover data you accidentally deleted, corrupted, or lost to a ransomware attack. Microsoft 365 backup is a separate, critical requirement.

How quickly can you restore our data after an incident?

Restore time depends on the volume of data and the type of incident. For individual file or email restores, we can typically recover within minutes. For a full server restore, our target is 2–4 hours for most SMB environments. We define your specific RTO during the discovery phase.

Are our backups stored in Australia?

Yes. We use Australian-based cloud storage for all backup data. Data sovereignty is important — particularly for healthcare, legal, and financial businesses with regulatory obligations — and we will not route your backups through offshore infrastructure without your explicit agreement.

What happens if ransomware encrypts our backups?

Our backup solution includes immutable storage — backups that cannot be encrypted, deleted, or modified by ransomware. We also maintain air-gapped copies and 30+ day versioned recovery points, so even if an infection goes undetected for days, we can restore to a clean recovery point.

How do we know the backups are actually working?

A backup that's never been tested is not a backup — it's a hope. We run monthly test restores and provide a monthly backup health report confirming what was backed up, whether test restores succeeded, and any exceptions. You are never in the dark about your backup status.

When Did You Last Test Your Backups?

If you can't answer that question, you have a risk. Get a free backup assessment — we'll tell you exactly what's protected, what isn't, and what it would take to recover from a worst-case scenario.